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  • About | smgsystems

    About Us SMG has received the highest industry honors from Lytec Corporate including the VAR of the Year Award and the prestigious Lifetime Achievement Award. Systems Management Group, Inc. (SMG) was created in 1989 and is dedicated to providing a complete suite of products and services to the Healthcare Community. In addition to selling and supporting Practice Management & EHR software, we have many add-on products to enhance practice productivity. Our clients include medical practices, clinics and billing services from coast-to-coast. SMG's team of specialists works with CGM products including Lytec Practice Management and Lytec MD EHR. SMG was one of Lytec's first resellers and continues 34 years later to be amongst its most respected sources of experience and knowledge. We participate on the Lytec Advisory Board and have helped bring critical features and functions to the Lytec software product for many years. SMG has worked with thousands of medical practices and is dedicated to the art of customer support. Utilizing online remote support tools, we are a phone call away from answering your questions and resolving your issue. Our experienced professional team is schooled and certified in the latest technology and industry requirements . Murray Radzanower Founder & CEO Murray is the founder of SMG and it's visionary. He emphasizes client retention through quality software, hardware and customer support. Murray has won many awards and continues to be active in the Healthcare industry. Deanna McMerty Director of Marketing Deanna started working for SMG in 1998 as a sales consultant. She is now a key player in determining SMG's sales & marketing strategy. Deanna understands how our products can benefit the medical practice. Dave Ghirardi Senior Network Engineer Dave is now in his 17th year of service for SMG. Thoroughly schooled in Network Architecture & the latest in technology, Dave provides our clients with support for their current systems & consulting for the future. Network Technician Bill Wall Senior Lytec Support Engineer Connie Romano Lytec Report Writer Guru Todd Williams Senior Software Engineer Jeff Gheizhals Senior Lytec Support Engineer Joey Bernard

  • Lytec Billing Software | Systems Management Group, Inc.

    Lytec 2025 is a full featured yet affordable Practice Management system that will help you streamline your medical practice. Systems Management Group, Inc. has been supporting the Lytec Community for more the 34 years! One of many awards SMG received! Lytec Lifetime Achievement Award We are celebrating 35 years in business! Lytec 2025 Practice Management Software Learn More Lytec in the Cloud! Access Lytec Anywhere - Anytime! Learn More Lytec Mobile works on your Ipad, Iphone & Android! Learn More SMG Premium Support for All Versions of Lytec! Learn More APRIMA Practice Management and EHR Software Learn More Lytec Software Add-ons MasterScan A document management program that works with both Lytec and Medisoft. Learn More AutoRemind AutoRemind sends out customized phone, text & email Appt Reminders Learn More Curogram A Front Desk Suite that has 2-way texting, appt reminders, automated surveys & more! Learn More ReportsPro Developed for Lytec, ReportsPro comes with many reports & custom reports can be added. Learn More eMEDIX eMEDIX Clearinghouse allows you to easily and quickly process claims, remits & more! Learn More

  • Lytec 2025 Practice Management Software

    Lytec 2025 Practice Management System from CGM allows thousands of users to run their practices and get their bills paid. Lytec 2025 Practice Management is here ! Introducing all new functionality f or 2025! The standard in billing software Lytec 2025 CGM Pay Payment Processing Charge Entry Messaging Copy Enhanced Patient Responsibility Estimate Smarter Expanded Search Capability Charge Entry Date of Service Check History of Patient Insurance Duplicate Charge Warning Request a Demo! The Lytec Practice Management (PM) System from CGM offers the stability that thousands of users trust to run their practices and get their bills paid. With 2025, Lytec debuts all-new technology that makes the application fast and easy-to-use so office staff can accomplish more in less time. Check out what’s new in Lytec 2025! New Feature! CGM PAY Payment Processing CGM LYTEC 2025 practices can now enjoy a fully integrated credit card and ACH payment processing option. Automate monthly patient payments more easily with CGM PAY. With CGM PAY for CGM LYTEC, administrators can: Manage refunds and voids Update payment methods Print and reprint receipts Save multiple payment types including a patient’s preferred payment method Integrate with the popular patient statements offered through our own, trusted eMEDIX clearinghouse To simplify your transaction management, CGM LYTEC includes a new dashboard view of successful transactions, failed payments, payment plans, and saved cards—all in one location. New Feature! Improved Charge Entry Messaging Charge Entry messaging is more powerful in CGM LYTEC 2025. A new date-based warning message will alert users if they enter dates of service outside of specified parameters. This important messaging ensures that your users are coding within a valid date range. Messaging & rules are customizable and you may now copy existing messaging rules to easily assist in creating a new alert. New Feature! History of Patient Insurance CGM LYTEC 2025 adds the ability to track a patient’s insurance history. See when a patient’s insurance was terminated or when they switched from one carrier to another. New Feature! Enhanced Patient Responsibility Estimate Deliver better service at the point of care with the eMEDIX Patient Responsibility Estimate. Provide a good-faith cost estimate for planned procedures by quickly running a patient’s insurance eligibility for the planned procedure codes. Save time with pre-configured Linked Transactions for common procedure bundles. In CGM LYTEC 2025, this service expands for self-pay and uninsured patients. This integrated estimate display allows the user to make any patient or insurance adjustments for coverage, copays, coinsurance, remaining deductibles, etc. Past payments and charge histories are factored in to provide a more accurate estimate. Providers can print and save patient estimates and have the option to tailor them with customizable messaging. New Feature! Smarter, Expanded Search Capability No longer bound by an “exact match” restriction, the new “partial match” filter for multiple reports lets users search by references included within the transactions. This small addition removes a common pain point and helps users find the information they need much more quickly. New Feature! Duplicate Charge Warning CGM LYTEC 2025 notifies users when two charges share the same date of service and provider. This important addition eliminates the hassles associated with duplicate charges.

  • Aprima EHR

    Aprima helps physician practices increase revenue and improve patient care through practice management and electronic health records. APRIMA EHR is here! Works seamlessly with Lytec Practice Management! Request a Demo! A comprehensive EHR solution APRIMA Use Your Current Lytec Billing Software Increase Clinical Staff Productivity Manage Your Practice More Efficiently Enhance the Quality of Care Includes a User-Friendly Patient Portal Add EHR functionality to your Lytec solution without disruptions or time-intensive implementations with APRIMA. Built to work seamlessly with your existing Lytec installation, APRIMA delivers the advantages of electronic documentation, patient portal and accurate charge capture in an easy-to-implement and use web-based solution. Charting Charting allows you to review and update your patients’ information, create visit notes seamlessly with customizable templates and use an Intelligent Order Entry system that brings everything you need to treat your patient directly into your note workflow. Tracking Board The Tracking Board allows you to see which patients are checked-in and need to be roomed, monitor their length of stay in a room, follow-up on new orders, and immediately access patients’ charts to continue their visit or mark them for checkout all from a single screen. Check-In/Check-Out The Check-In/Check-Out module allows your staff to quickly understand a patient’s health benefits, update those benefits if necessary, do real-time eligibility checks, & collect copays or prior account balances before the patient is seen by the provider. Rules Manager Rules Manager is a robust, customizable clinical rules and reminders engine. You can enable and create automatic notifications based upon patient health conditions, age, gender, and more to ensure clinical staff can receive real-time reminders for health maintenance. Quickly generate follow up reports to manage your patient population. Aprima Reports Aprima Reports allows you to access data you need to run your practice effectively. Report on financial metrics such as charges & payments, accounts receivable and payer mix, and trending data. Multiple predefined clinical reports as well as a custom reporting tool can help you to better understand your patient population. Practice Management Built to work seamlessly with your existing Lytec Software, Aprima delivers electronic charting, a patient portal and accurate charge capture in an easy-to-use web-based solution. Charting and Billing functions streamline your front and back office workflow while ensuring timely and accurate revenue cycle management.

  • AutoRemind - Appointment Reminder for Lytec

    AutoRemind gives you the tools you need to efficiently deliver patient phone, text and email reminders without overburdening your staff or breaking your budget. Appointment Reminder Module Ask about our free trial! Educational Messages Appointment Reminders & Recalls Sales & Marketing Messages Educational Messages 1/3 AutoRemind gives you the tools you need to efficiently deliver patient phone, text and email reminders without overburdening your staff or breaking your budget. There is simply too much revenue being lost to patient no-shows. AutoRemind reduces no-shows and helps keep patients on track with their care. In addition to Appointment Reminders and Recalls, AutoRemind can send Late Payment Reminders, Sales & Advertising Messages, Birthday Greetings, etc. AutoRemind will ultimately increase your revenue and optimize your workflow. Recalls / Follow Up Missed Appointments Late Payment Reminders Educational Messages Short Notice Messages Sales and Advertising Birthday Greetings Call SMG at 888-209-2322 and start using AutoRemind to help your practice!

  • SMG Software and Service Pricing

    Please call our sales department at (516) 520-8551 for information about the latest pricing and special offers. Pricing Ca ll for the best pricing on our Lytec Hosted Platform! Please call our sales department at (516) 520-8551 x325 for information about the latest pricing and special offers. SMG is an Authorized Platinum Reseller for CGM Lytec. Software Lytec 2025 Single User Lytec 2025 Multi-User Lytec 2025 Pro Lytec 2025 C/S 5 Lytec 2024 C/S 10 Lytec 2024 C/S 20 Lytec 2024 C/S 50 Lytec 5 User Addon SMG Price Call SMG Call SMG Call SMG Call SMG Call SMG Call SMG Call SMG Call SMG Lytec 2025 Pricing Lytec Lifetime Achievement Award Lytec Addon Pricing Software MasterScan 1-User MasterScan 3-User MasterScan 5-User ReportsPro Premium UB-04 Form Lytec NY Workers Comp No Fault No Fault Billing Svc Retail $995 $1295 $1595 $495 $349 $595 $495 $695 SMG Price Call SMG Call SMG Call SMG Call SMG Call SMG Call SMG Call SMG Call SMG IT Services Pricing Task File Server Tuneup Virus Removal- Workstation Virus Removal- File Server Network/Hardware Svcs- On Site Secure Cloud Backup (5GB) Hard Drive Destruction (HIPAA) Price $249 per $99 per $149 per $175/hr $25/mo Call Lytec Reseller of the Year Award Lytec Services Pricing Task Education/Training (hourly) Education/Training (3hrs) Eligibility Setup (per practice) ERA Setup - Rev Mgmt Custom Forms/Reports Data Repair/Cleanup Price $145 $395 $175 $225 Call $175/hr

  • Testimonials | Systems Management Group, Inc

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  • Testimonials | Systems Management Group, Inc

    Donna, Dr. Sauvageau Our Practice has been using Lytec for over 13 years. When we switched from another system we were a little afraid of the transition but everything went very smooth with no glitches. The support team from SMG is excellent, no matter what the question or issues are they are always resolved immediately or at least the same day. I can’t say enough about the staff they are always helpful and pleasant to work with. Darelle, Rocky Point Medical We have been with SMG for many years, and I can only say good things about them. They are friendly, kind, generous and caring. Any time I have a problem, they are there to help. I have never been let down. Whether we have an issue about software, billing or problems with clearinghouse submissions, SMG support goes above and beyond to solve the problem and stays with you until your satisfied. They are the BEST!!! WHAT OUR CLIENTS ARE SAYING... Rena, John Boniuk MD SMG gets an A+ for service and customer support. Whenever I have an issue with Lytec or even with our PCs or network, they help me resolve it quickly and professionally. They are knowledgeable and creative when it comes to problem solving. Our business relationship has turned into a friendship over the years. We would not consider switching to any other billing systems because of the inside track we feel we have with the Lytec support we receive from SMG. Maggie, Benjamin Zaremski MD Our office has been working with Systems Management Group for many, many years. They are very responsive and everyone at Systems Management is a pleasure to work with. They are extremely knowledgeable and have taken very good care of us with Lytec. It's rare to say you have never had a bad experience with a company, but that is the case with Systems Management Group. If you want me to address anything in particular, let me know. I can write other nice things! Howie, Advantage Medical Billing Over 10 years ago I started to use SMG Systems for all my Medical Billing Software, Hardware and Tech needs. From day one Murray and his staff was always there for my business when ever needed. They are professional, courteous and very helpful through out the years of the growth of my business. I cannot express enough in words how grateful I am for all of SMG Systems support! Francie, Vermont Oral Facial We have had the pleasure to work with the folks at SMG for 16 years now. Their professionalism, dependability, prompt support and determination to keep things running smoothly when something goes wrong has been exceptional over the years. SMG has been a steadfast ally as our small business has struggled to meet the ever-changing demands for technological advancement in the field of health care.

  • Curogram - Front Desk Patient Communication Suite

    Curogram is a Front Desk Suite providing two-way texting, customizable smart reminders, automated survey & rating requests, multi-user telemedicine, electronic patient forms, and online appointment booking! Call Us For a Demo 30 Day Free Trial! Front Desk Suite for Patient Communication Completely integrated into Lytec Patient 2-Way Texting Appt Reminders Online Surveys Online Appt Booking Patient Intake Forms HIPAA Compliant Features Explained Call SMG at 888-209-2322 and start using Curogram to help your practice!

  • SMG Software Services

    SMG provides a complete suite of software services to the Healthcare Community including Medical Billing, Custom Reports & Electronic Claims SMG Software Services Providing a Complete Suite of Software Services SMG provides a suite of software services for the Healthcare Community. In addition to being one of the Lytec's most respected resellers, SMG provides Education, Training, Support and Custom Reports for the Lytec client base. We have an entire suite of add-on products for Lytec. Lytec Custom Reports SMG has been providing Custom Reports and Forms for it's Lytec client base for more than 34 years. Forms include Superbills, Patient Receipts, Patient Statements, UB-04 Forms, PT Forms and Custom Letters. Reports include various financial & practice analysis reports and well as data export to Excel Spreadsheets and CSV Files. SMG Online Backup SMG Online Backup is a reliable, secure, hosted offsite backup solution built specifically for your practice. Have peace of mind with secure, remote offsite storage to protect your data. Individual servers and workstations can be backed up. Files can be restored immediately if necessary. Data Conversions With the introduction of new EMR software there is an increased demand to move data between systems. SMG can move data in and out of Lytec and we can preload Lytec with Demographic information as well as extract data for any purpose. Also we have developed interfaces for Labs and different EMR programs. Lytec Support At SMG we take support very seriously. Our support specialists have many years of experience and take the extra step to insure all calls are answered completely and correctly. We offer support contracts allowing unlimited calls, contracts for a total number of hours, and an option to pay per incident. Lytec Education/Training SMG's team of specialists have been providing education and training to the Healthcare Industry for more than 34 years. Whether it's one-on-one, classroom or webinar, we provide effective training on the latest features and functions of Lytec. Our classes can be geared to specific staff functions such as Front Desk, Billing or Collections. Lytec Data Repair SMG offers data repair services for versions of Lytec going as far back as Lytec 6.5. SMG can create custom reports, export data, create mailing lists, and cleanup/archive data. We can split a practice into 2 practices: History Transactions and Current Transactions. We have experience with the Btrieve, SQL and Pervasive versions of Lytec.

  • An Enhanced ICD-10 Search Tool for Lytec

    Lytec 2017 now includes an Enhanced ICD10 Search Tool that will ease the transition to the new more detail ICD10 codes. Enhanced ICD-10 Search A New Comprehensive ICD-10 Search Module! Lytec 2024 now includes an Enhanced ICD10 Search Tool that will ease the transition to the new ICD10 codes as carriers begin enforcing the selection of proper codes. The natural language query included will allow users to search by code, by description, or even visually by clicking on anatomical diagrams. Don’t let your cash flow be negatively affected by the changing requirements, let Lytec 2024 help you select the right codes! Screenshot of the Enhanced ICD-10 Search for Lytec 2024

  • SMG IT Services

    SMG provides a complete suite of IT services for the Healthcare Community including Hardware, Networking, Cloud Backup and Disaster Recovery. SMG IT Services Providing a Complete Suite of IT Services SMG has supported thousands of users over the past 34 years! SMG offers complete Healthcare IT management solutions that take the hassle out of managing and maintaining your critical IT systems. We'll customize a support plan that is tailored to your environment and exceeds the specific needs for your technology management and support. We can be your complete IT solution supporting all your servers, network appliances and desktops. Your systems are monitored and supported both remotely and locally. Help Desk Our help desk staff has e xperience with Microsoft Windows, Microsoft Office, EMR & Medical Billing Software, QuickBooks and many other software applications. We work with software vendors to ensure there software is running stable and secure on networks we support. We can also help support you with your smart phone based applications. Cloud Backup SMG Online Backup is a reliable, secure, hosted offsite backup solution built specifically for you. Have peace of mind with secure, remote offsite storage to protect your business data. Individual servers and workstations can be backed up. Multiple backup schedules can be set up to suit your requirements. Files can be restored immediately if necessary. Disaster Recovery Natural disasters, equipment failures and process interruptions are now accompanied by Virus and Malware threats. These threats to infrastructure stability, and data privacy have emphasized the need for an effective and thorough disaster recovery plan. In most cases, when the information flow stops, so does business. Server and Desktop Management We update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated Remote Support Center. Network Security It is critical for SMG to provide our clients with security processes and procedures and not just focus on technology. Our goal is to keep your IT environment safe, secure and in compliance. We help our clients to have security policies and procedures that can be provided to prospects and customers. On-Site Support and Emergency Response SMG can provide scheduled visits from our engineers to perform routine service and optimize your IT infrastructure. We also provide emergency visits for unforeseen failures, troubleshooting & repairs. Our Remote Management Capability monitors your network & hardware 24/7 and alerts us of any issues.

© 2025 by SMG

Systems Management Group, Inc.

3601 Hempstead Tpke,  Ste LLN

Levittown, NY 11756

888-209-2322       516-520-8551

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