Read testimonials from Lytec practices and billing services working with SMG Systems across the U.S. WHAT OUR CLIENTS ARE SAYING... Joan, North Shore Child Guidance We have been with Systems Management Group for over 25 years and they have been truly supportive of the Agency's mission. Murray and his team have been there for us throughout the years providing their technical expertise and knowledge. They have always been accessable in the moment as we sometimes find ourselves dealing with a crisis that needs immediate attention. We are grateful for the support they provide. Wendy, Ruth Johnson MD I want to express how our business arrangement has pleased me for over 30 years. Murray, you and your staff have always been there for me when I needed support or a shoulder to cry on when I couldn't navigate the program. Your professionalism has been wonderful and our friendship even better. Once again, thank you from the bottom of my heart for many years of a business partnership. Wendy, Advanced Fertility We have been a client of Systems Management Group for more than 10 years. Murray and staff have provided endless hours of support and customer service They are always available to make Lytec a seamless and easy to use billing software. I would recommend them to any associate providers and practices. LC, Metro Medical Billing Systems Management Group has gone above and beyond for me and my company for over 15 years especially with the ever changing rules and regulations in the Health Care Industry. Systems Management Group has all the tools, resources, ideas and support to make my billing service run efficiently. I highly recommend Systems Management Group from their products to the staff behind the scenes. Donna, Dr. Sauvageau Our Practice has been using Lytec for over 13 years. The support team from SMG is excellent, no matter what the question or issues are they are always resolved immediately or at least the same day. I can’t say enough about the staff they are always helpful and pleasant to work with. Darelle, Rocky Point Med We have been with SMG for many years, and I can only say good things about them. They are friendly, kind, generous and caring. Any time I have a problem, they are there to help. Whether the issue is about software, billing or problems with clearinghouse submissions, SMG support goes above and beyond to solve the problem and stays with you until your satisfied. They are the BEST!!! Rena, John Boniuk MD SMG gets an A+ for service & customer support. Whenever I have an issue with Lytec or even with our PCs or network, they help me resolve it quickly and professionally. They are knowledgeable and creative when it comes to problem solving. We would not consider switching to any other billing systems because of the inside track we feel we have with the Lytec support we receive from SMG. Francie, Vermont Oral Facial We have had the pleasure to work with SMG for over 16 years. They are professional, dependable, prompt and determined to keep things running smoothly when something goes wrong. Their support has been exceptional over the years. SMG has been a steadfast ally as our small business has struggled to meet the ever-changing demands for technological advancement in the field of health care.

About Us SMG has received the highest industry honors from Lytec Corporate including the VAR of the Year Award and the prestigious Lifetime Achievement Award. Systems Management Group, Inc. (SMG) was created in 1989 and is dedicated to providing a complete suite of products and services to the Healthcare Community. In addition to selling and supporting Practice Management & EHR software, we have many add-on products to enhance practice productivity. Our clients include medical practices, clinics and billing services from coast-to-coast. SMG's team of specialists works with CGM products including Lytec Practice Management and Lytec MD EHR. SMG was one of Lytec's first resellers and continues 37 years later to be amongst its most respected sources of experience and knowledge. We participate on the Lytec Advisory Board and have helped bring critical features and functions to the Lytec software product for many years. SMG has worked with thousands of medical practices and is dedicated to the art of customer support. Utilizing online remote support tools, we are a phone call away from answering your questions & resolving your issue. Our experienced professional team is schooled and certified in the latest technology and industry requirements . Murray Radzanower Founder & CEO Murray is the founder of SMG and it's visionary. He emphasizes client retention through quality software, hardware and customer support. Murray has won many awards and continues to be active in the Healthcare industry. Deanna McMerty Director of Marketing Deanna started working for SMG in 1998 as a sales consultant. She is now a key player in determining SMG's sales & marketing strategy. Deanna understands how our products can benefit the medical practice. Dave Ghirardi Senior Network Engineer Dave is now in his 17th year of service for SMG. Thoroughly schooled in Network Architecture & the latest in technology, Dave provides our clients with support for their current systems & consulting for the future. Network Technician Bill Wall Senior Lytec Support Engineer Connie Romano Lytec Report Writer Guru Todd Williams Senior Software Engineer Jeff Gheizhals Senior Lytec Support Engineer Joey Bernard

SGM Systems is a Certified Reseller for Lytec 2025—demos, upgrades, training & support. Pricing within 5% of list price. CGM Lytec Practice Management Software Introducing all new functionality f or 2026! The standard in billing software Lytec PM Flexible On-Line Appt Scheduling Improved Patient Lookup CGM Pay Payment Processing Charge Entry Messaging Copy Enhanced Patient Responsibility Estimate Smarter Expanded Search Capability Charge Entry Date of Service Check History of Patient Insurance Duplicate Charge Warning Request a Demo! The Lytec Practice Management (PM) System from CGM offers the stability that thousands of users trust to run their practices and get their bills paid. With 2026, Lytec debuts all-new technology that makes the application fast and easy-to-use so office staff can accomplish more in less time. Check out what’s new in Lytec 2026! Check out what’s new in Lytec 2025! New Feature! CGM PAY Payment Processing CGM LYTEC 2025 practices can now enjoy a fully integrated credit card and ACH payment processing option. Automate monthly patient payments more easily with CGM PAY. With CGM PAY for CGM LYTEC, administrators can: Manage refunds and voids Update payment methods Print and reprint receipts Save multiple payment types including a patient’s preferred payment method Integrate with the popular patient statements offered through our own, trusted eMEDIX clearinghouse To simplify your transaction management, CGM LYTEC includes a new dashboard view of successful transactions, failed payments, payment plans, and saved cards—all in one location. New Feature! Improved Charge Entry Messaging Charge Entry messaging is more powerful in CGM LYTEC 2025. A new date-based warning message will alert users if they enter dates of service outside of specified parameters. This important messaging ensures that your users are coding within a valid date range. Messaging & rules are customizable and you may now copy existing messaging rules to easily assist in creating a new alert. New Feature! History of Patient Insurance CGM LYTEC 2025 adds the ability to track a patient’s insurance history. See when a patient’s insurance was terminated or when they switched from one carrier to another. New Feature! Enhanced Patient Responsibility Estimate Deliver better service at the point of care with the eMEDIX Patient Responsibility Estimate. Provide a good-faith cost estimate for planned procedures by quickly running a patient’s insurance eligibility for the planned procedure codes. Save time with pre-configured Linked Transactions for common procedure bundles. In CGM LYTEC 2025, this service expands for self-pay and uninsured patients. This integrated estimate display allows the user to make any patient or insurance adjustments for coverage, copays, coinsurance, remaining deductibles, etc. Past payments and charge histories are factored in to provide a more accurate estimate. Providers can print and save patient estimates and have the option to tailor them with customizable messaging. New Feature! Smarter, Expanded Search Capability No longer bound by an “exact match” restriction, the new “partial match” filter for multiple reports lets users search by references included within the transactions. This small addition removes a common pain point and helps users find the information they need much more quickly. New Feature! Duplicate Charge Warning CGM LYTEC 2025 notifies users when two charges share the same date of service and provider. This important addition eliminates the hassles associated with duplicate charges. CGM Lytec 2026 — Top FAQs What is new in Lytec 2026? New features in CGM LYTEC 2026 include flexible, online patient appointments and scheduling • New QR codes on statements encourage faster online patient payments • Improved patient search allows users to find patients by searching for the patient’s insurance ID • Enhanced claims workflow allows electronic attachments for workers’ comp and auto claims* • Expanded payment options now include patient financing Will Lytec 2026 help lower claim denials? Yes. eMEDIX gives consolidated claims management, improved eligibility views, and attachment handling—supporting cleaner claims and faster remits. Does Lytec offer Integrated Credit Card Processing? Yes—CGM PAY is integrated with Lytec and offers credit card processing as well as patient financing while keeping payment data secure via a PCI-compliant partner connection. Will Lytec 2026 work with my EHR? Yes—SMG implements CGM Lytec with CGM APRIMA and other EHR’s to keep billing + clinical workflows in sync. Lytec Cloud or On-Premises—what’s best? Both are supported. Many practices choose hosted “Lytec Cloud” for anywhere access, automatic backups/updates, and easier budgeting; some prefer on-premises for local control. We can review your environment and recommend the best fit. Do you have upgrade promotions? Yes—seasonal promotions run each year around new releases; we’ll match current corporate-approved offers and SMG bundles. What clearinghouse works best with Lytec 2026? eMEDIX is the fully approved and supported clearinghouse for Lytec, providing claims, eligibility, ERA, statements, and payment extensions. Lytec has the ability to work with any clearinghouse, should it be required by the client. Will Lytec 2026 help me collect patient responsibility faster? Yes—QR code statements + CGM PAY + financing options shorten the payment cycle and reduce staff workflow. What reports and KPIs can Lytec 2026 produce? Standard AR, charges/payments/adjustments, payer mix, appointment productivity, and eligibility; we have several custom report add-ons and we can develop custom reports as needed. What Lytec Support & Training options are offered? We offer unlimited support contracts, hourly blocks, or per-incident. We have been providing Lytec support for over 35 years. Our staff is familiar with all different Lytec versions and has a very good understanding of the challenges most offices face. Our programmers will often create custom workflows and programs to benefit our clients. Why choose Systems Management Group for your Lytec & IT Needs? SMG has received the highest industry honors from Lytec Corporate including the VAR of the Year Award and the prestigious Lifetime Achievement Award. We’re the longest-active CGM Lytec reseller (35+ years), award-winning, with extensive training and custom programming experience. Our clients are our most valuable asset?

Buy or upgrade CGM Lytec 2026. Hosting, eMEDIX, training & support from SMG Systems. First support call is free. Nationwide. CGM Lytec 2026: Buy, Upgrade & Support We help medical practices run smoother, bill faster, and eliminate technology headaches — with expert Lytec support, hosting, and custom solutions. SMG Premium Support for All Versions of Lytec! Learn More CGM APRIMA Practice Management and EHR Software Learn More Lytec Software Add-ons CGM Lytec 2026 Practice Management Software Learn More CGM Lytec in the Cloud! Access Lytec Anywhere - Anytime! Learn More Lytec Mobile works on your Desktop, Ipad, Iphone & Android! Learn More MasterScan A document management program that works with both Lytec and Medisoft. Learn More AutoRemind AutoRemind sends out customized phone, text & email Appt Reminders Learn More Curogram A Front Desk Suite that has 2-way texting, appt reminders, automated surveys & more! Learn More ReportsPro Developed for Lytec, ReportsPro comes with many reports & custom reports can be added. Learn More eMEDIX eMEDIX Clearinghouse allows you to easily and quickly process claims, remits & more! Learn More For more information, please call 516-520-8551 or email us at info@smgsystems.com Contact Us

Reduce no-shows with AutoRemind for Lytec. Send phone, text and email reminders, recalls and late-payment notices—set up quickly and keep schedules full. AutoRemind — Patient Appointment Reminders for Lytec Ask about our free trial! Educational Messages Appointment Reminders & Recalls Sales & Marketing Messages Educational Messages 1/3 AutoRemind gives you the tools you need to efficiently deliver patient phone, text and email reminders without overburdening your staff or breaking your budget. There is simply too much revenue being lost to patient no-shows. AutoRemind reduces no-shows and helps keep patients on track with their care. In addition to Appointment Reminders and Recalls, AutoRemind can send Late Payment Reminders, Sales & Advertising Messages, Birthday Greetings, etc. AutoRemind will ultimately increase your revenue and optimize your workflow. Recalls / Follow Up Missed Appointments Late Payment Reminders Educational Messages Short Notice Messages Sales and Advertising Birthday Greetings Call SMG at 888-209-2322 and start using AutoRemind to help your practice!

Front-desk suite for Lytec: 2-way texting, smart reminders, telemedicine, online forms and booking—boost confirmations and reviews with a HIPAA-ready workflow. Curogram — 2-Way Texting, Forms & Telehealth Call Us For a Demo 30 Day Free Trial! Front Desk Suite for Patient Communication Completely integrated into Lytec Patient 2-Way Texting Appt Reminders Online Surveys Online Appt Booking Patient Intake Forms HIPAA Compliant Features Explained Call SMG at 888-209-2322 and start using Curogram to help your practice!

Run Lytec in the cloud with backups, updates & support included—no server needed. Access anywhere, anytime. Call SMG Systems at 888-209-2322 Lytec Hosted — Access Anywhere Introducing our Lytec Hosted - Pay Monthly! Access your Lytec in the cloud - anywhere, anytime! Cloud Based Lytec - Anywhere, Anytime! Lytec Hosted Pay monthly - no large upfront purchases 24/7 Internet access to your Lytec Lytec Support is included! All upgrades and updates are included Automatic Lytec nightly backup No File Server necessary Call 888-209-2322 x325 for pricing! SMG has now put Lytec in the Cloud! No need to worry about File Servers & Networks. All you need is an internet connection. This is the exact same Lytec you have been using for all these years... only it runs on our cloud-based server network. You don't have to layout large amounts of money everytime there is an upgrade. You pay monthly - all updates and upgrades are included. Lytec support is included. Automatic nightly backup is included. 24/7 access to your Lytec is included. Lytec Hosted will also give you all the new features of Lytec 2026 including a completely redesigned Accounts Receivable Tracking Module, an integrated Appointment Reminder System, an Enhanced ICD-10 Search Tool, Enhanced Eligibility Checking, Customizable Charge Entry Edits, Payment Processing Improvements and a brand new Mobile App!

Outsource statements with BillFlash for Lytec. Print-to-mail and e-billing with online payments and statement review—speed collections and cut admin work. BillFlash — Patient Statements & Payments for Lytec With BillFlash Patient Statements & Payment Services, sending bills and getting paid has never been easier! Eliminate printing, folding, stuffing, sealing, stamping, mailing and troubleshooting. Deliver professionally printed patient statements, saving your office time and money every month. Completely process your Lytec statements in under 5 minutes! Call SMG at 888-209-2322 and start using BillFlash to help your practice!

Lytec 2017 now includes an Enhanced ICD10 Search Tool that will ease the transition to the new more detail ICD10 codes. Enhanced ICD-10 Search A New Comprehensive ICD-10 Search Module! Lytec 2024 now includes an Enhanced ICD10 Search Tool that will ease the transition to the new ICD10 codes as carriers begin enforcing the selection of proper codes. The natural language query included will allow users to search by code, by description, or even visually by clicking on anatomical diagrams. Don’t let your cash flow be negatively affected by the changing requirements, let Lytec 2024 help you select the right codes! Screenshot of the Enhanced ICD-10 Search for Lytec 2024

SMG Systems: Help desk, cloud backup & disaster recovery, security, server & desktop management for practices.. SMG IT Services Providing a Complete Suite of IT Services SMG has supported thousands of users over the past 34 years! SMG offers complete Healthcare IT management solutions that take the hassle out of managing and maintaining your critical IT systems. We'll customize a support plan that is tailored to your environment and exceeds the specific needs for your technology management and support. We can be your complete IT solution supporting all your servers, network appliances and desktops. Your systems are monitored and supported both remotely and locally. Help Desk Our help desk staff has e xperience with Microsoft Windows, Microsoft Office, EMR & Medical Billing Software, QuickBooks and many other software applications. We work with software vendors to ensure there software is running stable and secure on networks we support. We can also help support you with your smart phone based applications. Cloud Backup SMG Online Backup is a reliable, secure, hosted offsite backup solution built specifically for you. Have peace of mind with secure, remote offsite storage to protect your business data. Individual servers and workstations can be backed up. Multiple backup schedules can be set up to suit your requirements. Files can be restored immediately if necessary. Disaster Recovery Natural disasters, equipment failures and process interruptions are now accompanied by Virus and Malware threats. These threats to infrastructure stability, and data privacy have emphasized the need for an effective and thorough disaster recovery plan. In most cases, when the information flow stops, so does business. Server and Desktop Management We update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated Remote Support Center. Network Security It is critical for SMG to provide our clients with security processes and procedures and not just focus on technology. Our goal is to keep your IT environment safe, secure and in compliance. We help our clients to have security policies and procedures that can be provided to prospects and customers. On-Site Support and Emergency Response SMG can provide scheduled visits from our engineers to perform routine service and optimize your IT infrastructure. We also provide emergency visits for unforeseen failures, troubleshooting & repairs. Our Remote Management Capability monitors your network & hardware 24/7 and alerts us of any issues.

Add EHR to Lytec without disruption. Aprima delivers electronic charting, templates, patient portal and accurate charge capture—implemented fast by SMG Systems. Aprima EHR for Lytec Works seamlessly with Lytec Practice Management! Request a Demo! A comprehensive EHR solution APRIMA Use Your Current Lytec Billing Software Increase Clinical Staff Productivity Manage Your Practice More Efficiently Enhance the Quality of Care Includes a User-Friendly Patient Portal Add EHR functionality to your Lytec solution without disruptions or time-intensive implementations with APRIMA. Built to work seamlessly with your existing Lytec installation, APRIMA delivers the advantages of electronic documentation, patient portal and accurate charge capture in an easy-to-implement and use web-based solution. Charting Charting allows you to review and update your patients’ information, create visit notes seamlessly with customizable templates and use an Intelligent Order Entry system that brings everything you need to treat your patient directly into your note workflow. Tracking Board The Tracking Board allows you to see which patients are checked-in and need to be roomed, monitor their length of stay in a room, follow-up on new orders, and immediately access patients’ charts to continue their visit or mark them for checkout all from a single screen. Check-In/Check-Out The Check-In/Check-Out module allows your staff to quickly understand a patient’s health benefits, update those benefits if necessary, do real-time eligibility checks, & collect copays or prior account balances before the patient is seen by the provider. Rules Manager Rules Manager is a robust, customizable clinical rules and reminders engine. You can enable and create automatic notifications based upon patient health conditions, age, gender, and more to ensure clinical staff can receive real-time reminders for health maintenance. Quickly generate follow up reports to manage your patient population. Aprima Reports Aprima Reports allows you to access data you need to run your practice effectively. Report on financial metrics such as charges & payments, accounts receivable and payer mix, and trending data. Multiple predefined clinical reports as well as a custom reporting tool can help you to better understand your patient population. Practice Management Built to work seamlessly with your existing Lytec Software, Aprima delivers electronic charting, a patient portal and accurate charge capture in an easy-to-use web-based solution. Charting and Billing functions streamline your front and back office workflow while ensuring timely and accurate revenue cycle management.

SMG Systems provides US-Wide Lytec Education with a suite of software services to the Healthcare Community including Medical Billing, Custom Reports & Electronic Claims SMG Software Services Providing a Complete Suite of Software Services SMG provides a suite of software services for the Healthcare Community. In addition to being one of the Lytec's most respected resellers, SMG provides Education, Training, Support and Custom Reports for the Lytec client base. We have an entire suite of add-on products for Lytec. Lytec Custom Reports SMG has been providing Custom Reports and Forms for it's Lytec client base for more than 34 years. Forms include Superbills, Patient Receipts, Patient Statements, UB-04 Forms, PT Forms and Custom Letters. Reports include various financial & practice analysis reports and well as data export to Excel Spreadsheets and CSV Files. SMG Online Backup SMG Online Backup is a reliable, secure, hosted offsite backup solution built specifically for your practice. Have peace of mind with secure, remote offsite storage to protect your data. Individual servers and workstations can be backed up. Files can be restored immediately if necessary. Data Conversions With the introduction of new EMR software there is an increased demand to move data between systems. SMG can move data in and out of Lytec and we can preload Lytec with Demographic information as well as extract data for any purpose. Also we have developed interfaces for Labs and different EMR programs. Lytec Support At SMG we take support very seriously. Our support specialists have many years of experience and take the extra step to insure all calls are answered completely and correctly. We offer support contracts allowing unlimited calls, contracts for a total number of hours, and an option to pay per incident. Lytec Education/Training SMG's team of specialists have been providing education and training to the Healthcare Industry for more than 34 years. Whether it's one-on-one, classroom or webinar, we provide effective training on the latest features and functions of Lytec. Our classes can be geared to specific staff functions such as Front Desk, Billing or Collections. Lytec Data Repair SMG offers data repair services for versions of Lytec going as far back as Lytec 6.5. SMG can create custom reports, export data, create mailing lists, and cleanup/archive data. We can split a practice into 2 practices: History Transactions and Current Transactions. We have experience with the Btrieve, SQL and Pervasive versions of Lytec.