SMG IT Services
Providing a Complete Suite of IT Services
SMG has supported thousands of users over the past 34 years!
SMG offers complete Healthcare IT management solutions that take the hassle out of managing and maintaining your critical IT systems. We'll customize a support plan that is tailored to your environment and exceeds the specific needs for your technology management and support. We can be your complete IT solution supporting all your servers, network appliances and desktops. Your systems are monitored and supported both remotely and locally.
Help Desk
Our help desk staff has experience with Microsoft Windows, Microsoft Office, EMR & Medical Billing Software, QuickBooks and many other software applications. We work with software vendors to ensure there software is running stable and secure on networks we support. We can also help support you with your smart phone based applications.
Cloud Backup
SMG Online Backup is a reliable, secure, hosted offsite backup solution built specifically for you. Have peace of mind with secure, remote offsite storage to protect your business data. Individual servers and workstations can be backed up. Multiple backup schedules can be set up to suit your requirements. Files can be restored immediately if necessary.
Disaster Recovery
Natural disasters, equipment failures and process interruptions are now accompanied by Virus and Malware threats. These threats to infrastructure stability, and data privacy have emphasized the need for an effective and thorough disaster recovery plan. In most cases, when the information flow stops, so does business.
Server and Desktop Management
We update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated Remote Support Center.
Network Security
It is critical for SMG to provide our clients with security processes and procedures and not just focus on technology. Our goal is to keep your IT environment safe, secure and in compliance. We help our clients to have security policies and procedures that can be provided to prospects and customers.
On-Site Support and Emergency Response
SMG can provide scheduled visits from our engineers to perform routine service and optimize your IT infrastructure. We also provide emergency visits for unforeseen failures, troubleshooting & repairs. Our Remote Management Capability monitors your network & hardware 24/7 and alerts us of any issues.